Branding is all about the customer’s perception of your business.  Your brand is the promise that you intend to make to the client.  The ultimate goal is to ignite an emotional connection in order to create a positive feeling from the client. 

Most clients are loyal to products they enjoy.  It is very common for a client to be impressed with a brand and continue to buy a product based on that brand.  You want to create these feelings of loyalty to bring them back for more.  This is the ultimate goal.

Mission and Vision of Your Business

The mission and vision of your business should sustain excellence in providing a quality product to clients that you care about.  These are statements about your business regarding the ultimate goals you wish to achieve with in your endeavors.  Many businesses focus their vision or mission on their employees while others extend their mission outward to their clientele.  There should be a fine mix here with both. 

Many clients do not read into a vision or mission statement too often.  However, that doesn’t mean that you shouldn’t take it seriously.  Your vision and mission are both a part of the branding process because they define what your company is all about.  These two statements need to be believed and practiced by employees and all staff of the business.

Benefits and Features of Your Products or Services

A big part of creating a brand for your business is proving to the client why your products and services are the best to buy.  Highlighting your benefits and what sets you apart is important. Determine what the benefits are with the products you offer, the services you offer, or something else that makes your business unique.  How does the client benefit when they shop or buy from you?  You will have a very hard time establishing a brand if you cannot determine the benefits or your products or services.

The features of your products and services are also important and they go hand in hand with the benefits.  The features of a specific product should provide a benefit.  Determine the features and see what stands out from the rest then use the biggest benefit for your marketing campaign.

Customers Perceptions

Branding is about a client’s perception.  When you create a brand you want to create a perception to that client that you are the best and that you provide quality services and products.

It is important to have a good idea of what a potential client might currently think of your business when you are building a branding campaign.  Today prospective clients may not know that you exist or they may have a negative feel for your business because you haven’t been practicing proper methods.  Have a clear understanding on exactly what people think of you.

If you are unsure what people think of you then you may need to send out surveys and questionnaires.  These types of things can help you get a good idea where you stand with the perception of potential client. It’s okay if it’s not positive today.  It will give you something to build on with your branding campaign.

Perception of Quality

The next thing you need to do with a branding campaign is to determine the different qualities that are perceived about your products by the public.  Do you have a good reputation with the consumer world for providing total quality in your products or are your products considered to be garbage and not worth the money?

The qualities of your business may be many things.  When you think about how clients consider the qualities of your business, make sure you consider the products you offer, the customer support you provide, your image, or anything else that would make a client think of quality coming from your business.

The vision and mission statement are very important for every business no matter how big or small.  Make sure that your brand works well and matches what you say you want to deliver.  Determine what the benefits and features of your business are and have a clear picture on this.  You will need this information to provide a clear picture when you focus on developing your brand.

Also learn about what the client really thinks of you.  You might think they absolutely love you when they are really bashing you on the quality of your product.  Knowing what the customer thinks is very important.  Creating a brand based on client input can be successful, especially if you change the design of something for them.  This gives them a sense of ownership and it shows them you really do care.

Now that you have the information that you need for branding go out and ignite excitement about your business and create an irresistible business brand.

About Wanda Baader

Wanda Baader is a online marketing and business strategist, speaker and consultant. She is the owner and founder of Strategize Your Success, a full service marketing agency. She enjoys working with entrepreneurs, non-profits and small business owners who need help with their online marketing, social media and Wordpress website development.